Contact us
Email hello@dapylabs.com with the subject, app version, Android or iOS, and a short description of what happened. Include the text of an error if available.
A screenshot may help, but remove other people's messages, phone numbers and personal information first. Support does not need passwords, SMS codes, tokens or payment credentials.
Account access
If you cannot sign in, describe the step that fails. We may need to verify ownership before acting on an account. Never forward sign-in codes by email.
Purchases
For a purchase question, name the store and provide the order identifier from the receipt with payment details removed. Refund and subscription controls are also available in the store where you purchased.
Delete an account or data
Use the dedicated request page, including if the app is no longer installed.
Safety
Report threats, abuse or unsafe content to the same email with the subject AFA Safety. Do not send illegal material or other people's private data.